Terms and Conditions

By accessing or purchasing from natleco.store, you agree to these Terms and Conditions, which govern your interaction with Natle&Co and our offerings of bedding, pillows, wooden toys, and beach & outdoor toys. These terms establish a clear, professional framework for our relationship, ensuring mutual respect, transparency, and protection. We encourage you to read them carefully, as they reflect our commitment to ethical practices and quality assurance. Natle&Co reserves the right to update these terms, with changes posted on our website.

1. Use of the Website

Natleco.store is intended for lawful use only. You must be 18 or older or have parental consent to place orders. Prohibited activities include unauthorized data scraping, hacking, or uploading harmful content. We employ advanced firewalls and monitoring tools to protect users, and we reserve the right to suspend accounts violating these terms.

2. Product Descriptions and Availability

We strive for accuracy in product listings, detailing specifications like bedding thread counts (200-400), pillow fill types (memory foam or microfiber), toy dimensions, and material certifications (e.g., Oeko-Tex for bedding, ASTM F963 for toys). Images are representative; minor variations (e.g., color shades due to lighting) may occur. Stock is updated in real-time, but oversells are possible due to high demand. If an item is unavailable, we notify you promptly and offer refunds or alternatives.

3. Ordering and Pricing

Placing an order constitutes an offer to purchase, which we accept upon sending a confirmation email. Prices are in USD, inclusive of applicable taxes (e.g., 6% Wyoming sales tax for US orders), but exclude shipping costs, displayed at checkout. Pricing errors are rare but correctable before shipment, with immediate notification. Custom orders, like monogrammed pillows or bulk toy sets, require written agreements and may have unique pricing terms.

4. Payment Terms

Payments are processed via Stripe, accepting credit/debit cards (Visa, Mastercard, American Express, Discover), Apple Pay, and Google Pay. Full payment is due at checkout. For bulk orders (e.g., 10+ toy sets for schools), we offer invoicing through Stripe Connect, due within 30 days, with 1.5% monthly interest for late payments. Installment plans via Affirm or Klarna may be available for qualifying purchases.

5. Shipping and Delivery

Domestic US orders ship in 1-2 business days, arriving in 3-5 days (contiguous states) or 5-7 days (AK/HI/PR) via USPS, UPS, or FedEx. International orders ship in 7-14 days via DHL or similar. Title and risk of loss transfer upon shipment. Delays due to customs, weather, or carrier issues are beyond our control, but we assist with claims and provide tracking for all orders.

6. Refunds and Returns

Our Refund and Return Policy governs returns: 30 days for unused items, immediate for defects. Refunds are processed via Stripe to the original payment method, with no restocking fees. See the dedicated policy for details.

7. Warranties and Disclaimers

Products carry a 1-year limited warranty against manufacturing defects, such as seam tears in bedding or cracks in wooden toys. Misuse (e.g., using a beach toy as a hammer) voids coverage. Warranties are non-transferable. We disclaim implied warranties beyond this, and products are sold “as is” for suitability, though our rigorous testing ensures high reliability.

8. Intellectual Property

Natle&Co’s trademarks, logos, and product designs (e.g., unique bedding patterns, toy molds) are proprietary. You may not reproduce or distribute them without permission. User-generated content, like reviews or social media posts, grants us a non-exclusive, royalty-free license for marketing purposes.

9. Limitation of Liability

To the fullest extent permitted by law, our liability is limited to the purchase price of the product. We are not responsible for indirect damages, such as missed playtime due to delayed deliveries. Force majeure events (e.g., natural disasters) excuse performance.

10. Governing Law

These terms are governed by Wyoming law, with disputes resolved in Sheridan, WY courts. For international users, applicable UN conventions may apply to cross-border transactions.

11. Privacy

Our Privacy Policy details how we collect, use, and protect your data. It’s an integral part of these terms.

12. Termination

We may suspend or terminate access for violations, such as fraudulent activity or misuse of the site. You may stop using natleco.store at any time without notice.

13. Contact Information

Questions about these terms? Reach us at natleandco@gmail.com or +84 974 941 444.

These Terms and Conditions ensure a fair, transparent relationship, protecting both you and Natle&Co. By agreeing, you affirm your understanding and commitment to comply. We’re here to deliver quality products with integrity—shop with confidence.